Is Paramount Plus not working on your Google TV? It is certain to come across this issue for varied reasons. As a result, Paramount Plus users may happen to miss out on streaming the movies, shows, and series, and miss the best of entertainment.
Fortunately, the Paramount Plus on Google TV not working is a resolvable issue if the causes for the Paramount Plus not working are identified. Also, if you are unsure of the possible solutions, then try out our troubleshooting expert’s tricks to fix the glitch associated with Paramount Plus without any technical knowledge.
Paramount+ Doesn’t Work on Google TV – Associated Causes
If Paramount+ isn’t working on your Chromecast with Google TV, it may be for the following reasons:
- Unstable or poor internet connectivity
- Paramount Plus server down issue
- Subscription to Paramount Plus is expired
- Outdated version of the Paramount+ app
- Paramount Plus is geo-restricted
- Chromecast with Google TV runs on an outdated version
|Connectivity-Related Issue||Paramount Plus is not loading or opening|
Media playback buffering or stopped playing
|Reset your router, move closer to your router or switch to a wired connection.|
|Service-Related Issue||Paramount Plus server outage||Check the Paramount+ website and check if there are any known outages or maintenance periods.|
|Device-Related Issue||Outdated app version|
Outdated Google TV software
|Update the app to the latest version, clear the app cache and data, uninstall and reinstall the app|
Update the device software to the latest version and check if the software is supported by Paramount Plus.
If you come across Paramount Plus not loading, opening, or media playback buffering or stopped playing, then it is because of the WIFI or internet connection of the Google TV.
You may come across service-related issues when there is a problem with billing or payment. If the content that you intend to stream is not available on Paramount Plus, that is also related to service issues.
Not all the time the issue may be with the Paramount Plus. Sometimes, the app may not work when there is a bug or temporary glitch within Google TV. It can be resolved by
Our team of troubleshooting experts recommends the following fixes to try when you get Paramount Plus not working issue.
Connectivity Related Fixes
Here are the possible fixes for the connectivity-related issue of Paramount+ that you will face when you try to stream on Google TV.
1. Perform an Internet Speed Test
Is Paramount Plus not loading on Google TV? If so, it may be due to an unstable or poor WIFI connection.
Performing a speed test for the WIFI connection of your Google TV will help find out if there is an internet connection issue. You must have a minimum of 3mbps-8mbps to watch the Paramount+ app on your Google TV. If the speed test result is below average, connect Google TV to the WIFI of a different network for buffer-free streaming.
2. Restart WiFi Router
Restarting your router will fix internet throttling or bandwidth-related issue. With this, you may be able to stream Paramount Plus without buffering. However, if you still find lagging issues while streaming Paramount+, you shall reach out to your ISP to resolve the issue.
3. Disconnect Other Devices
Paramount Plus may not work, or the video lags if the WiFi or internet is shared between different devices. When the bandwidth is shared, you may find Paramount Plus not working issue on Google TV. So, it is recommended to disconnect other devices, excluding your Google TV, to watch Paramount+ without limitations or load time.
Here are the service-related fixes for the Paramount Plus app not working issue on Google TV.
1. Relaunch Paramount+
At times, Paramount Plus may be crashed if too many users have tried to access it at the same time. You shall close and relaunch the app on your Google TV to check if it is working.
2. Paramount Plus Server Down
When there is a Paramount Plus outage, you may not be able to stream the desired content. You shall check for the Paramount+ status by visiting Downdetector.
If you find the Paramount Plus server down issue, unfortunately, nothing can be done from the user end. The issue needs to be fixed from the developer’s end. With that, you will be able to stream Paramount Plus without any issues.
3. Renew Subscription
Paramount Plus stops working on Google TV when you try to stream any of its offerings after the subscription expiry. Fortunately, it can be fixed easily by renewing the Paramount Plus with the plan of your choice.
4. Unblock Paramount Plus Geo-Restrictions
As Paramount+ is only accessible in the USA & its territories, you may face geo-restrictions if you try streaming Paramount Plus from other regions. With a trusted VPN like NordVPN or ExpressVPN, you can unblock the Paramount Plus and further stream its content.
5. Log Out & Log In to Paramount Plus
At times, a temporary bug or error may be the reason why Paramount Plus doesn’t work on your Google TV. You can resolve it upon logging out and logging back into your account again.
6. Update Paramount+ App
You will come across the Paramount Plus not working on Google TV if the app is outdated. You need to update the app on your Google TV to fix the issue.
To Update Paramount+:
- From Google TV Home, select Your Apps > Select Paramount+ > Click the Ok button to update the app on your TV.
7. Uninstall Paramount+
In most cases, Google TV apps will auto-update in the background. The update may be interrupted or might not have been installed properly, and as a result, Paramount Plus goes non-working. The user can remove the app on Google TV and get back to the previous version of the Paramount Plus on Google TV.
To Uninstall Paramount Plus Update:
- Go to the Apps section > Long-press the Paramount+ app icon > Select Uninstall Updates > Then install the latest version of Paramount+ from the Play Store.
8. Paramount Plus Screen Limit Maxed Out
Based on the subscription plan, you can stream Paramount Plus simultaneously for up to 3 devices. When you try exceeding the limit, you may come across Paramount Plus. To get rid of this issue, you shall log out of Paramount Plus on any other device and try logging in on your Google TV. In case you have shared your account with others, then reset the Paramount Plus password to use it on your TV.
Device Related Fixes
Here are the possible fixes for the device-related issue when you face while streaming Paramount+.
1. Watch Paramount Plus on a Different Device
When Paramount Plus is not working, you can try to watch it on any of your devices to check if the issue is with the service or device. If you can watch Paramount Plus content on one another device, it means the problem is with your Google TV.
2. Clear Paramount Plus Cache
Paramount Plus stores your search history, preference, and other data in the cache memory. If the cache files are corrupted, you will come across Paramount Plus failing to work on Google TV. It is recommended to clear the cache on Google TV to remove the corrupted local files.
To Cear Cache:
- Go to Apps > Select Paramount+ > Choose Clear Cache.
3. Force Stop Paramount Plus on Google TV
Force closing the Paramount Plus on your Google TV is one of the best troubleshooting tricks when you come across an app not working issue. It will fix any temporary bug and lets you stream the Paramount Plus without limitation.
To Force Close Paramount+:
- Go to Settings > Select Apps > Highlight Paramount Plus+ > Press Enter > Select Force Stop.
4. Restart Google TV
At times, Google TV may misbehave, and it may be the reason for the Paramount Plus not working. A simple restart on Google TV will fix the issue, and you will be able to watch your desired content on your TV.
To Restart Google TV:
- Go to Settings > System > Select Restart.
5. Update Google TV
If you haven’t updated your Google TV in a while, then it may be the cause of Paramount Plus not working. It is because the outdated version may hold bugs and issues, or the latest version of the Paramount Plus may not be compatible with the current version of your Google TV. Upon updating the Google TV, the issue gets resolved.
To Update Google TV:
- Press Quick Settings on remote > Select Settings > Click System > Choose About > Enable Automatic Updates.
6. Reset Google TV
When none of the troubleshooting tricks has helped you resolve the Paramount Plus not working issue, then you shall opt to reset the Chromecast with Google TV. We recommend it as a last resort as it will erase all the data, including your customizations and preferences. Upon resetting, you need to connect the Google TV device to your TV from the start. Then, you can reinstall Paramount Plus on your Chromecast with Google TV to further stream Paramount Plus without issue.
Contact Paramount+ Customer Support
If the issue isn’t resolved, reach the Paramount Plus customer support. You may look for the Help page of Paramount Plus for any general answers. In addition, you can avail the customer support via a call to get assistance and thereby fix Paramount Plus not working issues.
Alternatives of Paramount Plus
Check out the table if you want to try some other streaming services or the best rival of Paramount Plus.
|Service Name||Pricing Per Month||Website||Installation Guide|
|Hulu||$7.99||www.hulu.com||Hulu on Google TV|
|Apple TV||$6.99||tv.apple.com||Apple TV on Google TV|
|Amazon Prime||$14.99||www.primevideo.com||Amazon Prime on Google TV|
|YouTube TV||$72.99||www.youtubetv.com||YouTube TV on Google TV|
Yes, Paramount Plus offers a 7-day free trial to new users, and it can be canceled anytime before it ends.
Paramount Plus has a built-in Chromecast. If you face issues with casting, check the internet connection, make sure your Google TV and smartphone use the same Wi-Fi network, update your device and the Paramount Plus app, and try again.
Yes, in some cases changing the DNS Settings of your Google TV will fix the problem. To change the DNS Settings, go to Settings > Network and Internet > IP settings > switch to Static > Enter IP address > Enter Gateway address > set Network prefix length to 24 and enter DNS server 1 as 126.96.36.199 and DNS server 2 as 188.8.131.52.
Yes. You can install Paramount+ on Google TV from the Google Play Store.
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