How to Fix Pluto TV Not Working on Roku

There are various reasons present when you face issues while streaming Pluto TV on Roku. However, encountering issues where Pluto TV fails to open or function properly on Roku can be frustrating. In this article, we have explored the common reasons behind Pluto TV not working on Roku and presented you with effective solutions to help you resolve the issue. You can follow the below troubleshooting guide made by our experts to resolve the Pluto TV issue on your Roku device.

Pluto TV Not working on Roku: Basic to Advanced Troubleshooting

Try the below-mentioned solutions one after another. If a solution fails to fix the issue, move on to the next one.

Check Internet Speed

Pluto TV on Roku requires a stable internet/WiFi connection for an uninterrupted streaming experience. When you find Pluto TV not working or loading, you must check for the internet speed.

• To check internet speed on Roku: Press the Home button on the remote → Select Settings → Choose Network → Select About.
• Check for the Internet Speed and Signal Strength. If they are low, you may find streaming issues.

So, ensure to use WiFi or internet with high speed on Roku to fix the Pluto TV not working issue.

You can even disable and connect Roku TV to WiFi and check if the internet speed gets better.

Restart WiFi Router

When the internet connection speed drops, there may be an issue with the WiFi router, and it may be the cause of Pluto TV not working on Roku properly. In such a case, Roku users shall restart or power cycle their WiFi router.

• To restart the router: Unplug the ethernet cable from the modem and plug it back in after 2-3 minutes.

Check if Pluto TV is working on Roku TV without buffering or loading issues.

Use a Different WiFi

Try connecting your Roku device to a different WiFi and check if you can use Pluto TV without any issues. If the issue persists, the problem is with the device and not with the WiFi connection or router. So, you shall try out the fixes related to the device and check if the Pluto TV Not Working is resolved.

Restart Pluto TV App

Restarting the app will reboot the Pluto TV app for a fresh start. It will resolve the temporary bugs and glitches in the app.

To restart Pluto TV: Press the Home button on the remote → move to the Pluto TV app among available channels → Press the * button → Select Close → Choose the Pluto TV app to open again.

It will also force close the app whenever you cannot access any options in the app.

Pluto TV Server Down

The server down is a common issue among streaming apps. There is no best fix available for the server-down issue unless it is solved by the creators. You can probably check whether the site is stable or not. Downdetector is an effective site for finding the working status of any site. You can visit the Downdetector website to verify the server-down issue of Pluto TV.

If there is any server issue, you have to wait for some time to resolve the condition.

Unblock Geo-Restriction

Pluto TV streaming is restricted to countries outside the US. You can use the VPN to bypass the geo-restriction of Pluto TV. It is advisable to go for Premium VPNs for stable connectivity.

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Relogin to Pluto TV on Roku

When the issue is with the Pluto TV user account, log out of your account on Roku. Re-login and check if you can watch Pluto TV on Roku TV Stick. If the issue doesn’t resolve, you may need to check other fixes to resolve Pluto TV not working.

Update Pluto TV App

The outdated firmware could be the reason for Pluto TV not working on Roku TV. It is necessary to update the apps on Roku at regular intervals.

• To Update Pluto TV: Go to Channels on Roku → Select Pluto TV → Press * button on Roku remote → Choose Check for Updates  → Update the app if the update is available.

Uninstall and Reinstall Pluto TV

Installation error could be the reason for the app not working or loading. It is better to delete the channels on your Roku device and install the app again from the Roku Channel Store.

• To Uninstall Pluto TV: Select Pluto TV on the Home screen → Press the * button on Roku remote → Select Remove Channel to uninstall.

• To Reinstall Pluto TV: Go to Roku Channel Store → Search for Pluto TV → Select Add Channel to reinstall.

Device Compatibility

The Pluto TV service is only compatible with certain Roku models. Visit this support page to find the compatibility. You can’t download the Pluto TV app if you have an incompatible model. You can find the model number of Roku on the back side of the device. If not, you can find it on the device by navigating to Home → Settings → System → About.

When your device is incompatible, replace it with the compatible one and easily access the Pluto TV app. If it is compatible, move to the next solution.

Clear Cache on Roku

When the cache files of Pluto TV become corrupted, the application may not work properly on Roku. In that situation, you need to clear them from your device. Unfortunately, you can’t clear the cache on Roku for a specific app. So, you need to clear them for the entire device.

To clear the cache files on Roku,

• Head to the Home menu on your Roku by tapping the Home button on the remote.

• Press the following keys on your remote in order.
  • Home button – 5 times
  • Up button – Once
  • Rewin button – 2 times
  • Fast forward – 2 times
• Wait for Roku to restart. Then relaunch the app to check whether the issue is fixed.

Try the next solution if the issue is unresolved after clearing the cache file.

Restart Roku

Restarting the Roku TV/streaming device is one of the simple solutions to fix the temporary issues associated with Pluto TV and other apps installed on the device. To restart the device,

• Press the Home button on your remote.
• Choose Settings and select the System menu.
• Now, select System Restart on the right-hand side.
• Click on Restart.

If you had any issues with accessing the settings menu, restart Roku by unplugging the power cable from the source and then connecting it back after a few minutes.

Update Roku

Using outdated firmware on your Roku device is another reason behind Pluto TV not working properly. So checking the device for regular updates is essential to use the installed apps without any issues. Updating the Roku device also updates the app installed on the device.

• Press the Home button on your remote.
• Go to Settings → System.
• Select System Update and tap on Check Now.
• Choose Update Now and wait for the device to install the latest firmware.

After updating the firmware, launch the Pluto TV app and check whether it works properly. If it fails to work again, try resetting the firmware on Roku.

Reset Roku Firmware

Resetting Roku is the final solution to fix the Pluto TV app not working issue. Please note that the firmware reset will remove the installed apps and data from the device.

• On the home screen of Roku TV, tap on the Settings menu.
• Go to System → Advanced system settings → Factory reset.
• Confirm the reset and wait for the process to complete.

After resetting, set up your Roku device from scratch and install the Pluto TV app again to use it without any issues.

Customer Support

When none of the above-discussed workarounds helps in fixing up the Pluto TV not working on Roku, you shall reach out the customer support for help. You can contact them via live chat and ask for assistance. They will help resolve the issue with technical assistance.

Pluto TV Error Codes

Error Code	Description	Solution
1001	Internet connection issue	1. Check your Roku device’s internet connection and ensure it is stable. 2. Restart your Roku device and router. 3. Try connecting to a different network if possible. 4. Contact your internet service provider if the issue persists.
1008	Channel loading error	1. Check your internet connection on the Roku device. 2. Restart your Roku device and try again. 3. Update the Pluto TV app to the latest version. 4. Remove and reinstall the Pluto TV app on your Roku device. 5. Contact Pluto TV support for further assistance if needed.
4001	Authentication error	1. Check your Pluto TV account credentials and ensure they are correct. 2. Sign out of the Pluto TV app on your Roku device and sign in again. 3. If the issue persists, contact Pluto TV support for assistance with your account authentication.
5004	Playback error	1. Check your internet connection and ensure it is stable. 2. Restart your Roku device and try again. 3. Verify if the issue is specific to a particular channel or content. 4. Contact Pluto TV support if the problem persists or occurs consistently on multiple channels.
6000	Server connection error	1. Check your internet connection and ensure it is stable. 2. Restart your Roku device and try again. 3. If the issue persists, wait for the server issue to be resolved on the Pluto TV side. 4. Contact Pluto TV support if the problem persists for an extended period.

Try the Alternatives

If you find no solution to resolve Pluto TV not working on Roku TV, you shall look for better alternatives for an endless streaming experience.

Platforms	Price	Free Trial	Installation Guide
Hulu	Starts at $7.99	30 Days	Hulu on Roku
Paramount+	Starts at $4.99	7 days	Paramount Plus on Roku
Amazon Prime Video	Starts at $14.99	30 Days	Prime Video on Roku

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