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How to Fix Showtime Not Working on Roku



Showtime not working on Roku

There are various reasons present when you face issues while streaming Showtime on Roku. However, encountering issues where Showtime fails to open or function properly on Roku can be frustrating. In this article, we have explored the common reasons behind Showtime not working on Roku and presented you with effective solutions to help you resolve the issue. You can follow the below troubleshooting guide made by our experts to resolve the Showtime issue on your Roku device.

Showtime Not working on Roku: Basic to Advanced Troubleshooting

Try the below-mentioned solutions one after another. If a solution fails to fix the issue, move on to the next one.

Check Internet Speed

Showtime on Roku requires a stable internet/WiFi connection for an uninterrupted streaming experience. When you find Showtime not working or loading, you must check for the internet speed.

  • To check internet speed on Roku: Press the Home button on the remote → Select Settings → Choose Network → Select About.
  • Check for the Internet Speed and Signal Strength. If they are low, you may find streaming issues.

So, ensure to use WiFi or internet with high speed on Roku to fix the Showtime not working issue.

Check the internet speed.

You can even disable and connect Roku to WiFi and check if the internet speed gets better.

Restart WiFi Router

When the internet connection speed drops, there may be an issue with the WiFi router, and it may be the cause of Showtime not working on Roku properly. In such a case, Roku users shall restart or power cycle their WiFi router.

  • To restart the router: Unplug the ethernet cable from the modem and plug it back in after 2-3 minutes.

Check if Showtime is working on Roku TV without buffering or loading issues.

Use a Different WiFi

Try connecting your Roku device to a different WiFi and check if you can use Showtime without any issues. If the issue persists, the problem is with the device and not with the WiFi connection or router. So, you shall try out the fixes related to the device and check if the Showtime Not Working is resolved.

Restart Showtime App

Restarting the app will reboot the Showtime app for a fresh start. It will resolve the temporary bugs and glitches in the app.

To restart Showtime: Press the Home button on the remote → move to the Showtime app among available channels → Press the * button → Select Close → Choose the Showtime app to open again.

It will also force close the app whenever you cannot access any options in the app.

Showtime Server Down

The server down is a common issue among streaming apps. There is no best fix available for the server-down issue unless it is solved by the creators. You can probably check whether the Showtime/Showtime Anytime site is stable or not. Downdetector is an effective site for finding the working status of any site. You can visit the Downdetector website to verify the server-down issue of Showtime or Showtime Anytime.

Check the server status of Showtime

If there is any server issue, you have to wait for some time to resolve the condition.

Unblock Geo-Restriction

Showtime streaming is restricted to certain countries. You can use the VPN to bypass the geo-restriction of Showtime. It is advisable to go for Premium VPNs for stable connectivity.

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Relogin to Showtime on Roku

When the issue is with the Showtime user account, log out of your account on Roku. Re-login and check if you can watch Showtime on Roku TV Stick. If the issue doesn’t resolve, you may need to check other fixes to resolve Showtime not working.

Subscription Expired

The Showtime app may not work on your Roku device due to an expired subscription. So, check if the Showtime subscription is active. If it isn’t active, you should renew the premium plan of Showtime from the website and check if you can access Showtime on Roku.

Update Showtime App

The outdated firmware could be the reason for Showtime not working on Roku TV. It is necessary to update the apps on Roku at regular intervals.

  • To Update Showtime: Go to Channels on Roku → Select Showtime → Press * button on Roku remote → Choose Check for Updates  → Update the app if the update is available.

Uninstall and Reinstall Showtime

Installation error could be the reason for the app not working or loading. It is better to delete the channels on your Roku device and install the app again from the Roku Channel Store.

  • To Uninstall Showtime: Select Showtime on the Home screen → Press the * button on Roku remote → Select Remove Channel to uninstall.
  • To Reinstall Showtime: Go to Roku Channel Store → Search for Showtime → Select Add Channel to reinstall.

Check Simultaneous Streaming Limit

Simultaneous stream limit might be the cause for not being able to access or log in to Showtime. You have to understand that there are only 3 allowed simultaneous streaming for the Showtime app.

In case you have reached the simultaneous streaming limit, then log out from any one of the devices. Now, log in to the app on your Roku device.

Device Compatibility

The Showtime service is only compatible with certain Roku models. Visit this support page to find the compatibility. You can’t download the Showtime app if you have an incompatible model. You can find the model number of Roku on the back side of the device. If not, you can find it on the device by navigating to HomeSettingsSystemAbout.

When your device is incompatible, replace it with the compatible one and easily access the Showtime app. If it is compatible, move to the next solution.

Clear Cache on Roku

When the cache files of Showtime become corrupted, the application may not work properly on Roku. In that situation, you need to clear them from your device. Unfortunately, you can’t clear the cache on Roku TV for a specific app. So, you need to clear them for the entire device.

To clear the cache files on Roku,

  • Head to the Home menu on your Roku by tapping the Home button on the remote.
  • Press the following keys on your remote in order.
    • Home button – 5 times
    • Up button – Once
    • Rewin button – 2 times
    • Fast forward – 2 times
  • Wait for Roku to restart. Then relaunch the app to check whether the issue is fixed.

Try the next solution if the issue is unresolved after clearing the cache file.

Restart Roku

Restarting the Roku TV/streaming device is one of the simple solutions to fix the temporary issues associated with Showtime and other apps installed on the device. To restart the device,

  • Press the Home button on your remote.
  • Choose Settings and select the System menu.
  • Now, select System Restart on the right-hand side.
  • Click on Restart.
Reboot Roku TV Stick

If you had any issues with accessing the settings menu, restart the Roku Stick device by unplugging the power cable from the source and then connecting it back after a few minutes.

Update Roku

Using outdated firmware on your Roku device is another reason behind Showtime not working properly. So checking the device for regular updates is essential to use the installed apps without any issues. Updating Roku software also updates the app installed on the device.

  • Press the Home button on your remote.
  • Go to SettingsSystem.
  • Select System Update and tap on Check Now.
  • Choose Update Now and wait for the device to install the latest firmware.
Update Roku when Showtime is not working

After updating the firmware, launch the Showtime app and check whether it works properly. If it fails to work again, try resetting the firmware on Roku.

Reset Roku Firmware

Soft resetting Roku is the final solution to fix the Showtime app not working issue. Please note that the firmware reset will remove the installed apps and data from the device.

  • On the home screen of Roku TV, tap on the Settings menu.
  • Go to SystemAdvanced system settingsFactory reset.
  • Confirm the reset and wait for the process to complete.
Reset Roku when Showtime is not working

After resetting, set up your Roku device from scratch and install the Showtime app again to use it without any issues.

Customer Support

When none of the above-discussed workarounds helps in fixing up the Showtime not working on Roku, you shall reach out the customer support for help. You can contact them via live chat and ask for assistance. They will help resolve the issue with technical assistance.

Try the Alternatives

If you find no solution to resolve Showtime not working on Roku TV, you shall look for better alternatives for an endless streaming experience.

PlatformsPriceFree TrialInstallation Guide
Disney PlusStarts at $7.99Disney Plus on Roku
Paramount+Starts at $4.997 daysParamount Plus on Roku
Amazon Prime VideoStarts at $14.9930 DaysPrime Video on Roku


1. Why can’t I stream Showtime in 4K on Roku?

First, check whether there is a change in the streaming settings. If it is fine, check your internet speed. If the internet speed is low, you can’t stream on high quality.

2. Why Showtime is crashing frequently on Roku?

If Showtime is incompatible with the Roku device, it might start crashing out. To fix it, try restarting your Showtime channel. Update the app if the issue isn’t fixed.

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