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How to Fix Sling TV Not Working on Roku



How to Fix Sling TV Not Working on Roku

There are various reasons present when you face issues while streaming Sling TV on Roku. However, encountering issues where Sling TV fails to open or function properly on Roku can be frustrating. In this article, we have explored the common reasons behind Sling TV not working on Roku and presented you with effective solutions to help you resolve the issue. You can follow the below troubleshooting guide made by our experts to resolve the Sling TV issue on your Roku device.

Sling TV Not working on Roku: Basic to Advanced Troubleshooting

Try the below-mentioned solutions one after another. If a solution fails to fix the issue, move on to the next one.

Check Internet Speed

Sling TV on Roku requires a stable internet/WiFi connection for an uninterrupted streaming experience. When you find Sling TV not working or loading, you must check for the internet speed.

  • To check internet speed on Roku: Press the Home button on the remote → Select Settings → Choose Network → Select About.
  • Check for the Internet Speed and Signal Strength. If they are low, you may find streaming issues.

So, ensure to use WiFi or internet with high speed on Roku to fix the Sling TV not working issue.

Internet speed test

You can even disable and enable the WiFi connection on Roku and check if the internet speed gets better.

Restart WiFi Router

When the internet connection speed drops, there may be an issue with the WiFi router, and it may be the cause of Sling TV not working on Roku properly. In such a case, Roku users shall restart or power cycle their WiFi router.

  • To restart the router: Unplug the ethernet cable from the modem and plug it back in after 2-3 minutes.

Check if Sling TV is working on Roku TV without buffering or loading issues.

Use a Different WiFi

Try connecting your Roku device to a different WiFi and check if you can use Sling TV without any issues. If the issue persists, the problem is with the device and not with the WiFi connection or router. So, you shall try out the fixes related to the device and check if the Sling TV Not Working is resolved.

Restart Sling TV App

Restarting the app will reboot the Sling TV app for a fresh start. It will resolve the temporary bugs and glitches in the app.

To restart Sling TV: Press the Home button on the remote → move to the Sling TV app among available channels → Press the * button → Select Close → Choose the Sling TV app to open again.

It will also force close the app whenever you cannot access any options in the app.

Sling TV Server Down

The server down is a common issue among streaming apps. There is no best fix available for the server-down issue unless it is solved by the creators. You can probably check whether the site is stable or not. Downdetector is an effective site for finding the working status of any site. You can visit the Downdetector website to verify the server-down issue of Sling TV.

Check server status of Sling TV

If there is any server issue, you have to wait for some time to resolve the condition.

Unblock Geo-Restriction

Sling TV streaming is restricted to certain countries. You can use the VPN to bypass the geo-restriction of Sling TV. It is advisable to go for Premium VPNs.

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Relogin to Sling TV on Roku

When the issue is with the Sling TV user account, log out of your account on Roku. Re-login and check if you can watch Sling TV on Roku TV Stick. If the issue doesn’t resolve, you may need to check other fixes to resolve Sling TV not working.

Subscription Expired

The Sling TV app may not work on your Roku device due to an expired subscription. So, check if the Sling TV subscription is active. If it isn’t active, you should renew the premium plan of Sling TV from the website and check if you can access Sling TV on Roku.

Update Sling TV App

The outdated firmware could be the reason for Sling TV not working on Roku TV. It is necessary to update the channels on Roku at regular intervals.

  • To Update Sling TV: Go to Channels on Roku → Select Sling TV → Press * button on Roku remote → Choose Check for Updates  → Update the app if the update is available.

Uninstall and Reinstall Sling TV

Installation error could be the reason for the app not working or loading. It is better to delete the channel on your Roku device and install the app again from the Roku Channel Store.

  • To Uninstall Sling TV: Select Sling TV on the Home screen → Press the * button on Roku remote → Select Remove Channel to uninstall.
  • To Reinstall Sling TV: Go to Roku Channel Store → Search for Sling TV → Select Add Channel to reinstall.

Check Simultaneous Streaming Limit

Simultaneous stream limit might be the cause for not being able to access or log in to Sling TV. You have to understand that there are only 4 allowed simultaneous streaming for the Sling TV app.

In case you have reached the simultaneous streaming limit, then log out from any one of the devices. Now, log in to the app on your Roku device.

Device Compatibility

The Sling TV service is only compatible with certain Roku models. Visit this support page to find the compatibility. You can’t download the Sling TV app if you have an incompatible model. You can find the model number of Roku on the back side of the device. If not, you can find it on the device by navigating to HomeSettingsSystemAbout.

When your device is incompatible, replace it with the compatible one and easily access the Sling TV app. If it is compatible, move to the next solution.

Clear Cache on Roku

When the cache files of Sling TV become corrupted, the application may not work properly on Roku. In that situation, you need to clear them from your device. Unfortunately, you can’t clear the cache on Roku for a specific app. So, you need to clear them for the entire device.

To clear the cache files on Roku,

  • Head to the Home menu on your Roku by tapping the Home button on the remote.
  • Press the following keys on your remote in order.
    • Home button – 5 times
    • Up button – Once
    • Rewin button – 2 times
    • Fast forward – 2 times
  • Wait for Roku to restart. Then relaunch the app to check whether the issue is fixed.

Try the next solution if the issue is unresolved after clearing the cache file.

Restart Roku

Restarting the Roku TV or streaming device is one of the simple solutions to fix the temporary issues associated with Sling TV and other apps installed on the device. To restart the device,

  • Press the Home button on your remote.
  • Choose Settings and select the System menu.
  • Now, select System Restart on the right-hand side.
  • Click on Restart.
Restart option to fix Sling TV not working on Roku.

If you had any issues with accessing the settings menu, restart Roku by unplugging the power cable from the source and then connecting it back after a few minutes.

Update Roku

Using outdated firmware on your Roku device is another reason behind Sling TV not working properly. So checking the device for regular updates is essential to use the installed apps without any issues. Updating the Roku firmware also updates the app installed on the device.

  • Press the Home button on your remote.
  • Go to SettingsSystem.
  • Select System Update and tap on Check Now.
  • Choose Update Now and wait for the device to install the latest firmware.
Update Roku firmware to Fix Sling TV Not Working

After updating the Roku firmware, launch the Sling TV app and check whether it works properly. If it fails to work again, try resetting the firmware on Roku.

Reset Roku Firmware

Resetting Roku is the final solution to fix the Sling TV app not working issue. Please note that the firmware reset will remove the installed apps and data from the device.

  • On the home screen of Roku TV, tap on the Settings menu.
  • Go to SystemAdvanced system settingsFactory reset.
  • Confirm the reset and wait for the process to complete.

After resetting, set up your Roku device from scratch and install the Sling TV app again to use it without any issues.

Customer Support

When none of the above-discussed workarounds helps in fixing up the Sling TV not working on Roku, you shall reach out the customer support for help. You can contact them via live chat and ask for assistance from their website. They will help resolve the issue with technical assistance.

Sling TV Error Codes

Error CodeDescriptionSolution
8-12Internet connection or internal app issue1. Restart the modem/router
2. Restart the app
10-101, 10-100Login authentication errors1. Double-check login information
2. Ensure internet connection
3. Log out and log back in
21-20, 24-1Video playback issues1. Check the internet connection
2. Restart the router
3. Relaunch app
4-310Content not available1. Uninstall and reinstall the app
2. Wait for a few days
Login issues with the Sling TV website
1. Restart device
2. Check login information
3. Reinstall the app
12-101, 100Login issues with the Sling TV website1. Login issues with the Sling TV website
2-5, 2-6Connectivity errors with ISP1. Wait for a few minutes
2. Restart the device
8, 10, 12, 9Various issues with content and account personalization1. Restart device
2. Check login information
3. Reinstall the app

Try the Alternatives

If you find no solution to resolve Sling TV not working on Roku TV, you shall look for better alternatives for an endless streaming experience.

PlatformsPriceFree TrialInstallation Guide
Hulu$7.99/month30 DaysHulu on Roku
fuboTV$74.99/month7 daysfuboTV on Roku
Philo$25/month7 daysPhilo on Roku
YouTube TV$72.99/month2-21 daysYouTube TV on Roku


Why is Sling temporarily unavailable on Roku?

Due to various reasons, Sling TV may experience temporary unavailability on Roku. They are,
1. Service Outage
2. App Updates
3. Technical Issues
4. Device Compatibility
To rectify this problem, you need to contact Sling TV or Roku support for further assistance.

Why is Sling TV not working with the VPN?

If you are using a free VPN service, you might not be able to bypass the geo-restrictions. Hence, try using a Premium VPN to access the platform without limitations.

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