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How to Fix Vudu Not Working on Roku Device



Vudu not working on Roku

There are various reasons present when you face issues while streaming Vudu on Roku. However, encountering issues where Vudu fails to open or function properly on Roku can be frustrating. In this article, we have explored the common reasons behind Vudu not working on Roku and presented you with effective solutions to help you resolve the issue. You can follow the below troubleshooting guide made by our experts to resolve the Vudu issue on your Roku device.

Vudu Not working on Roku: Basic to Advanced Troubleshooting

Try the below-mentioned solutions one after another. If a solution fails to fix the issue, move on to the next one.

Check Internet Speed

Vudu on Roku requires a stable internet/WiFi connection for an uninterrupted streaming experience. When you find Vudu not working or loading, you must check for the internet speed.

  • To check internet speed on Roku: Press the Home button on the remote → Select Settings → Choose Network → Select About.
  • Check for the Internet Speed and Signal Strength. If they are low, you may find streaming issues.

So, ensure to use WiFi or internet with high speed on Roku to fix the Vudu not working issue.

Check the internet speed

You can even disable and enable the WiFi connection and check if the internet speed gets better.

Restart WiFi Router

When the internet connection speed drops, there may be an issue with the WiFi router, and it may be the cause of Vudu not working on Roku properly. In such a case, Roku users shall restart or power cycle their WiFi router.

  • To restart the router: Unplug the ethernet cable from the modem and plug it back in after 2-3 minutes.

Check if Vudu is working on Roku TV without buffering or loading issues.

Use a Different WiFi

Try connecting your Roku device to a different WiFi and check if you can use Vudu without any issues. If the issue persists, the problem is with the device and not with the WiFi connection or router. So, you shall try out the fixes related to the device and check if the Vudu Not Working is resolved.

Restart Vudu App

Restarting the app will reboot the Vudu app for a fresh start. It will resolve the temporary bugs and glitches in the app.

To restart Vudu: Press the Home button on the remote → move to the Vudu app among available channels → Press the * button → Select Close → Choose the Vudu app to open again.

It will also force close the app whenever you cannot access any options in the app.

Vudu Server Down

The server down is a common issue among streaming apps. There is no best fix available for the server-down issue unless it is solved by the creators. You can probably check whether the site is stable or not. Downdetector is an effective site for finding the working status of any site. You can visit the Downdetector website to verify the server-down issue of Vudu.

If there is any server issue, you have to wait for some time to resolve the condition.

Unblock Geo-Restriction

Vudu streaming is restricted to certain countries. You can use the VPN to bypass the geo-restriction of Vudu. It is advisable to go for Premium VPNs for stable connectivity.

[reblex id=’2317′]

Relogin to Vudu on Roku

When the issue is with the Vudu user account, log out of your account on Roku. Re-login and check if you can watch Vudu on Roku TV Stick. If the issue doesn’t resolve, you may need to check other fixes to resolve Vudu not working.

Update Vudu App

The outdated firmware could be the reason for Vudu not working on Roku TV. It is necessary to update the streaming apps on Roku at regular intervals.

  • To Update Vudu: Go to Channels on Roku → Select Vudu → Press * button on Roku remote → Choose Check for Updates  → Update the app if the update is available.

Uninstall and Reinstall Vudu

Installation error could be the reason for the app not working or loading. It is better to uninstall the app on your Roku device and install the app again from the Roku Channel Store.

  • To Uninstall Vudu: Select Vudu on the Home screen → Press the * button on Roku remote → Select Remove Channel to uninstall.
  • To Reinstall Vudu: Go to Roku Channel Store → Search for Vudu → Select Add Channel to reinstall.

Check Simultaneous Streaming Limit

Simultaneous stream limit might be the cause for not being able to access or log in to Vudu. You have to understand that there are only 3 allowed simultaneous streaming for the Vudu app.

In case you have reached the simultaneous streaming limit, then log out from any one of the devices. Now, log in to the app on your Roku device.

Device Compatibility

The Vudu service is only compatible with certain Roku models. Visit this support page to find the compatibility. You can’t download the Vudu app if you have an incompatible model. You can find the model number of Roku on the back side of the device. If not, you can find it on the device by navigating to HomeSettingsSystemAbout.

When your device is incompatible, replace it with the compatible one and easily access the Vudu app. If it is compatible, move to the next solution.

Clear Cache on Roku

When the cache files of Vudu become corrupted, the application may not work properly on Roku. In that situation, you need to clear them from your device. Unfortunately, you can’t clear the cache on Roku for a specific app. So, you need to clear them for the entire device.

To clear the cache files on Roku,

  • Head to the Home menu on your Roku by tapping the Home button on the remote.
  • Press the following keys on your remote in order.
    • Home button – 5 times
    • Up button – Once
    • Rewin button – 2 times
    • Fast forward – 2 times
  • Wait for Roku to restart. Then relaunch the app to check whether the issue is fixed.

Try the next solution if the issue is unresolved after clearing the cache file.

Restart Roku

Restarting the Roku TV/streaming device is one of the simple solutions to fix the temporary issues associated with Vudu and other apps installed on the device. To restart the device,

  • Press the Home button on your remote.
  • Choose Settings and select the System menu.
  • Now, select System Restart on the right-hand side.
  • Click on Restart.
Reboot Roku when Vudu not working

If you had any issues with accessing the settings menu, force restart the Roku device by unplugging the power cable from the source and then connecting it back after a few minutes.

Update Roku

Using outdated firmware on your Roku device is another reason behind Vudu not working properly. So checking the device for regular updates is essential to use the installed apps without any issues. Updating the Roku firmware also updates the app installed on the device.

  • Press the Home button on your remote.
  • Go to SettingsSystem.
  • Select System Update and tap on Check Now.
  • Choose Update Now and wait for the device to install the latest firmware.
Update Roku when Vudu not working

After updating the firmware, launch the Vudu app and check whether it works properly. If it fails to work again, try resetting the firmware on Roku.

Reset Roku Firmware

Resetting the Roku firmware is the final solution to fix the Vudu app not working issue. Please note that the firmware reset will remove the installed apps and data from the device.

  • On the home screen of Roku TV, tap on the Settings menu.
  • Go to SystemAdvanced system settingsFactory reset.
  • Confirm the reset and wait for the process to complete.
Factory reset Roku device.

After resetting, set up your Roku device from scratch and install the Vudu app again to use it without any issues.

Customer Support

When none of the above-discussed workarounds helps in fixing up the Paramount Plus not working on Roku, you shall reach out the customer support for help. You can contact them via live chat and ask for assistance on their support website. They will help resolve the issue with technical assistance.

Vudu Error Code

if you face any error code while accessing the platform, you can fix it by following the below table

Error CodeDescriptionSolution
7Buffering issues1. Connect your Roku to the internet.
2. Restart the device.
28Unstable internet connectivityMake sure to connect your Roku device to s stable WiFi network.
56Server maintenance errorWait until the developer resolves the issue.
429A client-side error due to abundance of requestsWait for a few minutes and try to access the platform later.
1:200Location errorEnable VPN to bypass geo-restrictions.
#7Failed to connect to the server1. Restart your Roku device
2. Restart the WiFi router

Try the Alternatives

If you find no solution to resolve Vudu not working on Roku TV, you shall look for better alternatives for an endless streaming experience.

PlatformsPriceFree TrialInstallation Guide
Prime VideoStarts at $14.9930 daysAmazon Prime Video on Roku
HBO MaxStarts at $9.99HBO Max on Roku
Peacock TVStarts at $4.99Peacock TV on Roku


1. Why can’t I find Vudu on Roku?

If your Roku firmware is outdated, you can’t stream Vudu on your device due to incompatibility. Try updating the Roku device to the latest firmware and install the app.

2. How to fix Vudu Error Code 28?

Normally, the Vudu Error Code 28 occurs when there is a network or device firmware issue. Restart the modem or connect your Roku device to a new WiFi. Update Roku firmware to the latest version to fix this.

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